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Vacation notice

1/19/2018 9:02 PM

Vacation notice

The Chinese lunar New Year is coming soon, and most of the logistics companies will stop working, so we will stop working during the holiday. In addition, due to the delivery of the factory to our freight forwarder needs three days, we will stop the shipping early.

1, We will stop shipping from February 6 to February 23,  During this period, you will still be able to continue place orders on our website, orders in this period will be shipped from February 24.

2, We will leave for the vacation from  February 10 - February 22  2018,  During this period, your mail we will reply within 24~72 hours, if any inconvenience please understand.

 
January 19th, 2018
Lance Chen 

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Vacation notice

9/18/2017 2:39 PM

China's National Day is coming, and most of the logistics companies will stop working, so we will stop working during the holiday.In addition, due to the delivery of the factory to our freight forwarder needs three days, we will stop the shipment early.

1, We will stop shipments September 27 - October 7,  During this period, you will still be able to continue place orders on our website, orders in this period will be shipped on October 8.

2, We will leave for the vacation from  October 1 - October 7  2017,  During this period, your mail we will reply within 24~48 hours, if any inconvenience please understand. 

September 18th, 2017 . 
Lance Chen 

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Vacation Notice

8/1/2017 11:19 PM

We will leave for Summer Vacation from  Aug 2 to Aug 6 2017, as follows:

1, Please do not worry about shipping, all orders have been arranged for shipping .will still send the tracking number to the buyer once we get it.

2, During this period, your mail we will reply within 24~72 hours, if any inconvenience please understand.


3, During this period, you will still be able to continue place orders on our website, and warehouse staff on duty will continue to ship.

Aug 1st, 2017 . 
Lance Chen 


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New products X4M and X6M !

7/21/2017 12:26 PM

The  new product X4M and X6M  on sale now! 

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The products X4-800-USB and X6-800M have been closed and the new product X6M (new configuration) on sale now. 

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Summer discount!

7/17/2017 9:41 AM

Summer discount!
All models offer 20USD ~ 80USD
July 17, 2017 - July 31, 2017

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Maintenance

6/28/2017 11:21 AM

1. Water cooled spindle

If your machine uses a water-cooled spindle, you should ensure to clean the water and the pump. The water cooled spindle must absolutely be used with water. The cooling water temperature should be < 35 degrees, it’s advised to check the water temperature during processing to prevent high temperature to lead to spindle overheating.

2. Keep clean

After each use of the machine, be sure to clean the dust on the platform and drive unit. Use compressed air to blow dust out of the control box (Do not use brushes or any other tools which could produce electrostatic electricity), check the screws of the wire plugs to ensure an optimal contact.

3. Lubrication weekly

Lubricate the rails and ball screws weekly with special grease for rails. If you do not have access to it in you local market, you can use high-speed bearing grease (lithium grease, white, suitable temperature: -20 °C ~ 120 °C).

4. Idling

If you plan on not using the machine for a long time, ensure to take dust and water proof precautions. Make the machine idle for at least half an hour per week to ensure the flexibility of the transmission system.

5. Flat & stable desk

The engraving machine must be placed on a solid and heavy desk, the desktop must be flat. we suggest placing a steel plate on the desk, uneven desktop will cause deformation of the machines underpan.

6. Loose trailing cables

Check the cable line of the drag chain at least one time per month, and loosen the tight cable line in time, so as to ensure that each line in the drag chain is loose. At the time of engraving, these cable lines need to do flexing operations repeatedly, so if the line is tight, it may easily lead to breaking of internal copper wires, thus causing poor contact. This may cause the electric motor to run out of control.

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The China National Day is coming soon, due to the shipment to Hongkong freight forwarders needs 3 days, so we stop the shipments.

China National Day holiday time: Oct 1st ~ Oct 7th
Stop shipment time: Sep 28th ~ Oct 7th

During the holidays, we will continue to process email, you can still consult the product, we will reply in 24 hours. You can also place orders on the website, and we will ship your order on October 8th.

 

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