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As the Chinese New Year is approaching, we will temporarily stop shipping from January 29th. 
We will resume shipping after the Chinese New Year holiday (February 20th).

At present, all orders have been shipped from the factory. When our freight forwarder arranges DHL transportation, all customers will receive the DHL shipping tracking number.

We will make a new announcement about the service schedule during the holidays.

OMIOCNC Team.
Updated on January 27, 2021

We have noticed that the transportation of some orders has been delayed for several days. We also received a notice from the freight forwarder today. At present, due to the arrival of the peak sales season, export goods have increased significantly, and due to the impact of the global epidemic, the number of international flights has not been able to return to normal. So all cargo needs to queue up for the cargo space of the aircraft. This will probably continue until Christmas.

At present, DHL/FEDEX/UPS have been delayed, especially the goods to the United States have a waiting time of 3 to 5 days. Very few orders have been delayed for many days. We and the freight forwarder have urged DHL.

We have been paying attention to the transportation of all orders. If there is any abnormality, we will notify you. Sorry for the inconvenience, please understand! Thank you.

If you have a purchase plan in the near future, we recommend that you place an order as soon as possible, so as not to receive the machine outside your expected time.

OMIOCNC Team.
Nov 13, 2020

We will start shipping from May 18th.
Before shipping, we will send an email to all customers who have placed an order. Please reply to us after receiving the email.

Please note:  
1. Shipping cost.

We have replaced the freight forwarder with a new one because of their high shipping cost. We have readjusted the shipping price on the website. and already subsidized the current high shipping cost.
Now, the shipping price on the website is the subsidized price.
We will update shiping price once a week.

How to check the shiping price: add product to shopping cart , then go to shopping cart page , select your country to check the shipping price.

2. Shipping time.
Due to the impact of the epidemic, the plane may be delayed when transiting in some countries, We expect customers to receive your machine in about 11 ~ 18 days.

3. Shippable countries.
Due to the impact of the epidemic, we can currently ship to the following 24 countries.

If you want to buy machine but your country is not listed below, please contact us.

Countries			Shipping Method		Shipping Time
	AUS	Australia	Fedex		11～18	澳大利亚
	AUT	Austria	TNT		11～18	奥地利
	BEL	Belgium	TNT		11～18	比利时
	CAN	Canada	DHL		11～18	加拿大
	CHE	Switzerland	TNT		11～18	瑞士
	CZE	Czech	TNT		11～18	捷克
	DNK	Denmark	TNT		11～18	丹麦
	FIN	Finland	TNT		11～18	芬兰
	FRA	France	TNT		11～18	法国
	DEU	Germany	TNT		11～18	德国
	GRC	Greece	TNT		11～18	希腊
	ISR	Israel	TNT		11～18	以色列
	ITA	Italy	TNT		11～18	意大利
	JPN	Japan	Fedex		11～18	日本
	MEX	Mexico	DHL		11～18	墨西哥
	NLD	Netherlands	TNT		11～18	荷兰
	NOR	Norway	TNT		11～18	挪威
	POL	Poland	TNT		11～18	波兰
	SAU	Saudi Arabia	DHL		11～18	沙特阿拉伯
	SGP	Singapore	FedEx		11～18	新加坡
	ESP	Spain	TNT		11～18	西班牙
	SWE	Sweden	TNT		11～18	瑞典
	GBR	United Kingdom	TNT		11～18	英国
	USA	United States	DHL		11～18	美国

Updated on May 15, 2020
omiocnc team

These days some customers are asking when we can ship.
We answer here uniformly:
We are still unable to arrange transportation.

The reason:  
Due to the serious epidemic situation in many countries in the world and the large number of flights being grounded, the capacity of international air freight logistics is very tight.
At present,
DHL (China) has stopped accepting large packages and more than 30kg of goods.
Fedex's shipping cost has increased by one and a half times. For example, if it is sent to the United States, the shipping cost is about $11 USD/ kg.  Now sending a X8-2200L-USB to the United States requires about one thousand dollars. This is far beyond our imagination. Therefore, we still cannot arrange delivery now.

Q & A regarding current transportation issues:

Q:  Have you resumed work?
A:  We have resumed work and resumed production.

Q:  When can you ship?
A:  When part of the international flight is restored, the capacity of international air freight logistics will be eased, and the freight rate will drop a little. Although the freight cost will definitely not return to the price before the epidemic, but if the freight cost is within the range we can afford We will ship.

Q:  Why haven't the shipping cost on your website increased?
A:  In order to maintain our customers' trust in us, although the international shipping rates have risen to a very high level, we still have n’t adjusted our shipping rates on the website. It is still the shipping rate of last year. If you are sure you want to buy and are willing to wait, please place an order on the website now.

Please note: When we start shipping, we will adjust the shipping rate on the website to the actual market rate. For orders placed at that time, the shipping cost will be much higher than the rate on the current website.

Q:  I urgently need to ship now, can you send it?
A:  If you are willing to bear the current expensive freight, please contact us.

Q:  The items I purchased are accessories or small packages, can I send them now?
A:  Sorry, no, our shipping policy is unified. When we officially start shipping, we will arrange all orders uniformly.

Apr 27, 2020
omiocnc team

We have received an urgent notice from the freight forwarder that because a large number of international flights have stopped flying, the international air transport logistics has been interrupted in a large area, and the terminal delivery has been stopped in many areas. At present, the transportation capacity of international express companies is greatly reduced, and priority is given to the transportation of epidemic prevention goods.

So we have to stop shipping again.  We will pay close attention to the status of international air transport logistics, and we will make an announcement here when we can continue to transport.

Mar 31, 2020
omiocnc team

The new coronavirus epidemic has now been completely controlled in China, and has been greatly reduced, and all regions except Wuhan have been free of new infected people for several days.
 
But we are still waiting for the government's notice to allow the factory to resume work, while waiting for the complete deblocking of the city and the restoration of logistics. We expect to resume work at the end of this month.

When we go back to work and can ship, we will post an announcement on the website.

Mar 9, 2020
omiocnc team

According to the latest policy issued by Hubei Province, All enterprises and factories shall NOT return to work earlier than March 10.
 
We have received a lot of emails from buyers, we are sorry that we are still unable to ship, we still need to wait. The good news here is that the epidemic in Hubei has been brought under control, and the epidemic is declining these days.

We look forward to the factory resumption of production after March 10.

Feb 24, 2020
omiocnc team

At present, the spread of the new coronavirus has been effectively controlled in China and has not continued to proliferate in large scale. Some cities will return to work from today, but mainly in the form of network office.

1. From now on, we will start to work online and reply to your email.

2. About delivery:
At present, we do not have the conditions to resume work and production, and the cross provincial logistics has not been restored, so we still cannot resume the delivery. We expect full resumption of production and shipment early March.

We have received some concern and greetings from users, and we are grateful for that! At the same time, we also thank you for your support and patience!

 
Feb 10, 2020
omiocnc team